Saturday 22 November 2014

‘You’… the most important aspect of any conversation in People/Team Management – Implement and achieve it.

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The term “You” here refers to your team. We need to understand that in all our conversations, the people involved are vital aspects of a winning communication method. Though you introduce the idea of how things are done, it is actually they, who implement and achieve it and complete the communication cycle. It is very crucial that you minimize “I” and “Me” verbiage here and focus on “You” for a better and long lasting results.  For instance, phrases like:

I want you to do this in order to increase your performance… can be replaced by
Doing this, you will see a definite growth in your performance…

Similar small changes to your day to day communication style, will help your team, understand the significance of your conversations, and do their best to achieve. Hence the beautiful quote:

"The art of communication is the language of leadership”. — James Humes.

Communication can be briefly explained as a process of exchange or flow of information and ideas from one person to another. When we say it is an exchange, it implies that it needs to be an arrangement that requires both the parties participate to complete and attain success towards information exchange. Else, it does not fulfill the objective. Communication plays a vital role in our day to day activities; it would be difficult to imagine a world and its possibilities, without our ability to communicate effectively. Needless to mention, it is paramount while working with a group of people to attain a desired result. Verbal communication, eye contact, body postures and gestures are few means of achieving it.  We coordinate, coach, counsel and supervise using this ability.

I will not stress the importance of communication further, as I am sure most of you, already are fully aware of it. However, we will discuss the finer elements of communication, that are relevant, in fact compelling factors that make our conversations with people more productive. Having a great thought is important, sharing it with others to achieve results is even more important. A great quote:

“You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere”.  — Lee Iacocca.

Further, on finer elements of an effective communication process within a team, it should be devoid of certain barriers both physical and psychological. These are things that we need to bear in mind while communicating with a team. Things that form physical barriers may be background noise, accent, and clarity in our speech that includes speed. Psychological barriers may constitute our perception, distraction, assumption and we being biased. In our attempt of communicating with the team, ignoring the said barriers sometimes defeats the sole purpose of it. An interesting quote to remember:

“The way we communicate with others and with ourselves ultimately determines the quality of our lives” - Anthony Robbins.

Together, focusing on the importance of “You” which is your team; and crossing the discussed hurdles will ensure, that you successfully set up and fulfill a great communication cycle, with your conversations always. Proving once again:

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